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Contact UCB Cares

Hours of Operation
8am-8pm ET Monday-Thursday
8am-5pm ET Friday
Phone Number: +1-844-599-CARE (2273)
Email Address:


Submit your product-related question through the ucbCARES online form below. 

Any personal data you provide will be processed by UCB in order to respond to your query and to comply with our legal obligations. If you are sharing health data with us then by, submitting this form, you are consenting to our using your health data for those purposes. Your personal data is shared with other UCB affiliates, safety personnel and regulators. To access, rectify, request deletion of your personal data, or to withdraw consent, please contact us at For more information on how we process your personal data, please check our Privacy Policy.